Terms of Use

1. Who we are

ThriverPlus (“ThriverPlus”, “we”, “us”) is a service operated by ThriverPlus. You can reach us at privacy@thriverplus.com.

These Terms of Use (“Terms”) are a contract between you and us. They govern your use of the ThriverPlus website, leaderboards and related services (the “Service”). Our Privacy Policy and Participant Waiver and Assumption of Risk form part of these Terms.

2. Definitions

• Organiser — a gym, box, club or other business that uses ThriverPlus to run events and publish leaderboards.
• Staff — a person authorised by an Organiser to manage its events, games, athletes and scores.
• Follower — a person with a free ThriverPlus account who follows an Organiser or an event but cannot edit anything.
• Athlete — a person entered into an event by an Organiser. An Athlete does not need a ThriverPlus account and, in most cases, will not have one.
• Athlete Data — the information an Organiser enters about an Athlete: name, category or division, scores, and any optional contact details.
• Event — a competition run by an Organiser, made up of one or more games, each with its own scoring configuration.

3. Acceptance and eligibility

By ticking the consent box when you create an account, or by using the Service, you accept these Terms. If you do not accept them, do not use the Service.

You must be at least 16 years old to hold a ThriverPlus account. We do not knowingly allow accounts for children under 16. See section 8 for junior athletes, who are entered by an Organiser rather than holding accounts of their own.

If you accept these Terms on behalf of an Organiser, you confirm that you are authorised to bind that Organiser, and “you” means both you and that Organiser.

4. Your account

• Give accurate account information and keep it up to date.
• Keep your password confidential. Accounts are personal — do not share credentials.
• You are responsible for everything done through your account. Tell us at privacy@thriverplus.com promptly if you believe it has been compromised.
• An Organiser is responsible for the acts and omissions of its Staff, and for removing access when someone leaves.

5. Athlete Data — your responsibilities as an Organiser

This is the most important obligation in these Terms. When you enter an Athlete into an event, you are uploading another person’s personal data to a service that publishes it. You warrant that, for every Athlete you enter:

1. you have a lawful basis to collect their data and to have us publish it — normally their consent taken at event registration, or your legitimate interest in publishing competition results;
2. you have given them the privacy information your local law requires, and have told them their name, category and results will appear on a publicly visible leaderboard that anyone can view without logging in and that search engines may index;
3. you have obtained a signed participation waiver and assumption of risk from them, or from their parent or guardian if they are a minor, covering the physical activity involved in the event (see the Participant Waiver);
4. the data is accurate, and you will correct or remove it promptly on request; and
5. you will not enter special-category data — health conditions, injuries, medical notes, ethnicity, religious belief or similar — into any ThriverPlus field. The Service is not designed to hold it.

Athlete contact emails you store are visible only to your own Staff. Athlete names, categories and scores are public. See the Privacy Policy for exactly what is published.

6. Public leaderboards and publication of results

Leaderboards on ThriverPlus are public by design. Once an event is scheduled, live or finished, its boards, games, athlete names and scores can be read by anyone with the link, without an account. Draft events are private to the Organiser until published.

By publishing an event you instruct us to make that data publicly available for as long as the event remains published. If you need a name removed or shortened, you can edit or delete the entry yourself, or ask us at privacy@thriverplus.com.

We recommend displaying junior athletes by first name and last initial rather than in full.

7. Acceptable use

You must not:

• use the Service unlawfully, or in breach of anyone’s privacy or data protection rights;
• upload anything abusive, defamatory, obscene or infringing;
• impersonate another person, Organiser or athlete;
• scrape, crawl or bulk-collect data from the Service by automated means, or resell leaderboard data as a dataset;
• probe, disrupt or attempt to circumvent access controls, or interfere with live scoring during an event;
• upload malware, or use the Service to send unsolicited messages.

8. Junior athletes

Events often include competitors under 18, and sometimes under 13. ThriverPlus does not collect an athlete’s age and cannot tell whether an entry belongs to a minor, so responsibility rests with the Organiser. If you enter a minor, you warrant that you have the consent of their parent or guardian, both to their participation and to publication of their name and results, and that you have considered whether publishing their full name is appropriate. We will act quickly on any request from a parent or guardian to remove or anonymise a junior athlete’s entry.

9. Your content

You keep ownership of everything you upload — your organisation name, logo, event and game names, and Athlete Data. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display that content for the purpose of operating and promoting the Service, including displaying your organisation on public listings and leaderboards. That licence ends when you delete the content, except for copies retained in backups and the change log described in the Privacy Policy.

10. Availability, live scoring and accuracy

We aim to keep the Service available and accurate, but we do not guarantee uninterrupted or error-free operation. We may change, suspend or withdraw features, and we perform maintenance that can cause downtime.

Scores and rankings shown on ThriverPlus are provisional and are entered by the Organiser’s Staff. The Organiser — not ThriverPlus — is the authority on official results, placings, prizes and any dispute about them. Do not rely on a ThriverPlus board as the final word on a competition outcome.

11. Fees and subscriptions

Viewing leaderboards is free and always will be. Organiser accounts may be charged a subscription. Any fees, billing period and cancellation terms will be shown to you before you are charged, and we will give you reasonable notice before introducing or changing a charge. Where the Service is provided free of charge or during a trial, we may modify or withdraw it at any time.

12. Suspension and termination

You may stop using the Service at any time and ask us to delete your account. We may suspend or terminate access if you materially breach these Terms, if we are required to by law, or if your use puts the Service or other users at risk. Where it is reasonable to do so, we will warn you first and give you a chance to fix the problem.

On termination, your right to use the Service ends. Ask us within 30 days if you need an export of your event data. After that we may delete it, subject to the retention periods in the Privacy Policy.

13. Our intellectual property

The Service, its software, design, and the ThriverPlus name and logo belong to us or our licensors. These Terms give you a limited, revocable, non-transferable right to use the Service — nothing more.

14. Disclaimers

Except as these Terms expressly state, and to the fullest extent the law allows, the Service is provided “as is” and we exclude all implied warranties, including fitness for a particular purpose and uninterrupted availability. We are not an event organiser, promoter, coach or medical provider, and we do not supervise, sanction or take responsibility for any event.

15. Limitation of liability

Nothing in these Terms limits liability that cannot lawfully be limited — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that applicable consumer law does not permit us to exclude.

Subject to that:

• we are not liable for indirect or consequential loss, or for loss of profit, revenue, goodwill, data or anticipated savings;
• we are not liable for injury, loss or damage arising out of participation in an event, which is a matter between the Athlete and the Organiser;
• our total liability arising out of or in connection with the Service in any twelve-month period is limited to the greater of the fees you paid us for the Service in that period, or USD 100.

16. Indemnity

If you are an Organiser, you will indemnify us against claims, losses and reasonable costs arising from Athlete Data you uploaded, from your events, or from your breach of section 5, 6 or 8 — for example a claim by an athlete or their guardian about publication of their name and results. We will tell you promptly about any such claim and will not settle it without your agreement.

17. Changes to these Terms

We may update these Terms. Each version carries a version date, shown at the top of this page. For material changes we will give reasonable notice — by email or in the app — before they take effect, and where the change requires it we will ask you to accept the new version. Continuing to use the Service after a change takes effect means you accept it. We keep a record of which version you accepted and when.

18. Governing law and disputes

These Terms are governed by the laws of Malaysia, and disputes will be subject to the non-exclusive jurisdiction of the courts of Malaysia. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory consumer laws in your country of residence, or of your right to bring proceedings there.

Please contact us first at privacy@thriverplus.com — most problems are resolved quickly without formal proceedings.

19. General

• If any provision is found unenforceable, the rest stays in force and that provision applies as far as it lawfully can.
• Failing to enforce a right is not a waiver of it.
• You may not assign these Terms without our consent. We may assign them to a successor of our business on notice to you.
• Neither party is liable for failure to perform caused by events outside its reasonable control.
• These Terms, with the Privacy Policy and the Participant Waiver, are the entire agreement between us about the Service.

20. Contact

Questions about these Terms: privacy@thriverplus.com.